1. Information We Collect
To get you from point A to point B, we need a little bit of inf
Personal Details: Name, phone number, email address, and Government-issued ID (required for boarding/rentals).
Payment Information: Handled securely through our payment partners (we don’t store your full card details).
Location Data: If you use our app or rent a vehicle, we may use GPS to provide accurate pickup points or for vehicle security.
2. How We Use Your Data
We don’t sell your data to strangers. We use it to:
- Confirm your seat bookings or car rentals.
- Send you SMS/WhatsApp updates about your trip or vehicle status.
- Ensure safety and comply with transport regulations.
- Improve our services based on your feedback.
3. Sharing Your Information
We only share your data when it’s absolutely necessary:
- Service Providers: With payment gateways to process your fare and insurance companies for your protection.
- Legal Requirements: If the law or a government authority requires it (e.g., for security checks).
- Safety: In case of an emergency, we may share contact details with medical or rescue services.
4. Data Security
We use industry-standard encryption and secure servers to protect your information. While no system is 100% “hack-proof,” we work tirelessly to keep your data behind digital lock and key.
5. Your Rights
It’s your data, after all. You can:
- Request a copy of the info we have on you.
- Ask us to update or correct any wrong information.
- Request to delete your account (subject to local record-keeping laws for transport companies).
6. Cookies
Our website uses “cookies” to remember your preferences (like your last search) so you don’t have to type everything twice. You can disable these in your browser, but it might make booking a bit slower.
Contact Us
If you have any questions about your privacy or want to exercise your data rights, please reach out to our team: Email: support@vachanteleport.com